Refund policy

RETURN & REFUND POLICY

We want you to be happy with your Paw Cartoon order.

Because many of our products are made to order, we generally do not accept returns or exchanges for incorrect size selection, color selection, or change of mind.

Please review the product description and size chart carefully before placing your order.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at:

info@pawcartoon.com

within 30 days of the purchase date.

Please include:
- Your order number
- A brief description of the issue
- Clear photos showing the product and the problem

Once your request has been reviewed and approved, we may offer a replacement or refund depending on the circumstances.

SIZE ISSUES

Customers are responsible for selecting the correct size before placing an order.

We cannot offer refunds or replacements when the wrong size was ordered by the customer or when an item does not fit as expected.

Please refer to the size chart provided on each product page before ordering.

ORDER CHANGES & CANCELLATIONS

Because orders may enter production shortly after being placed, we cannot guarantee that an order can be changed or cancelled.

If you need to make a change, contact us as soon as possible at:

info@pawcartoon.com

REFUNDS

Approved refunds will be issued to the original payment method.

Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.

Shipping charges are generally non-refundable unless the order was incorrect, damaged, or defective due to an error on our part.

Paw Cartoon reserves the right to update this policy at any time.

For any questions regarding returns or refunds, please contact:

info@pawcartoon.com